![]() ![]() Error Code Appears in the Device Manager after Installing the Driver Try to manually install the adapter with the instructions found in FAQ 920Ĭase 4. Try to install the driver while in safe mode (click here). Uninstall anti-virus software and disable the firewall, if any. Check to see if the adapter appears on Device Manager. Make sure the operating system of your computer is compatible with the adapter by referring to the following FAQ: Is my Network adapter compatible with my computer? Remove the checkbox before "Allow the computer to turn off this device to save power", click OK to return, and then restart the computer after modifying the properties of each USB RootHub. Right-click on My Computer/Properties/Hardware/Device Manager and double-click on "Universal Serial Bus Controller" to go to several "USB Root Hubs" and double-click on any one to open the Properties dialog and switch to the "Power Management" tab. ![]() Install the adapter on another computer to see if it can be detected. If the adapter is not there, plug the adapter into another USB port/PCI slot. If the adapter shows up, install the driver.ī. Go to Computer Management>Device Manager>Network Adapter.Ī. Please click FAQ 2252 and follow Case 3 to uninstall the old driver.Ĭase 2. Uninstall the old driver, then retry installing the new version. It is recommended to remove the old driver first, learn how to do so in FAQ 3769 NOTE: Drivers previously installed to the system may affect the installation of the new driver. ![]()
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